Irene Tserkovny is responsible for all product development and customer services and support. Previously Irene ran the “disruptive innovation” team at American Express. Day after day, she watched her team of 10 smart, creative and talented people spend countless disheartening hours chasing down their own and other people’s slides to prepare for meetings. Instead of focusing on innovation everyone ended up doing the same old thing over and over again. Irene has an MBA from Harvard Business School
