Establishing Authority: Lead Clients, Inspire Your Teams

Establishing Authority: Lead Clients, Inspire Your Teams

Leadership is a critical skill in today’s fast-paced client landscape. In this session, agency industry Executive Coach Mark Strong will share the key mindset shifts and practical methods agency team members need to lead with empathy, clarity, and authority.

You’ll learn a practical new mindset and set of methods to:

• Pair high standards with genuine care
• Understand teammates quickly and coach them to peak performance (using things like “people-first” on-boarding tools)
• Create the conditions necessary for breakthrough ideas
• Apply a framework for moving from vendor to strategic advisor
• Utilize 12 questions to architect a clear map of each person’s motives (including clients)

Whether you’re a rising team member or a seasoned director, this session will help you elevate your leadership presence – both inside the agency and in every client interaction.

Training Materials

Following the session, those who attend will receive one week of recording access.

Who Should Attend

This training is designed for those agency team members who are senior (and “on their way up”) where internal and client leadership are critical for strong performance.